March 24, 2026

This Privacy Policy explains how ibox.io (“we,” “us,” or “our”) collects, uses, stores, and protects information when you use the ibox.io Android app (“App”).

By using the App, you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

1. Information We Collect

1.1 Account Information

The App requires users to sign in with a login and password.
We may collect and process:

• username or login

• password (or encrypted authentication credentials)

• account-related identifiers

• session and authorization data

This information is used to authenticate users and provide access to the App.

1.2 Camera and Microphone

The App may request access to the camera and, where required by the device or Android system, related media features. These features are used for:

• scanning barcodes

• taking pictures when adding a new product

We do not access the camera unless you actively use these features.

If microphone access is requested by the operating system together with camera/video functionality, it is only used as required for that feature and not for background recording unless clearly stated in the App.

1.3 Bluetooth Information

The App uses Bluetooth to connect to nearby devices, including thermal printers, in order to:

• discover nearby Bluetooth devices

• connect to a thermal printer

• print receipts

Bluetooth permissions are used only for device discovery, connection, and printing-related operations.

1.4 Location Information

The App may collect precise or approximate location when needed to:

• find nearby Bluetooth devices, where location permission is required by Android

• get the current location while adding a new client

Location is collected only when required for these features and not continuously unless the feature specifically requires it.

1.5 Photos and Media

The App may request access to images or selected visual media on your device in order to:

• attach or upload product-related images

• use photos you explicitly choose inside the App

The App only accesses media you allow it to access.

1.6 Notifications

The App may send notifications for operational or service-related purposes, including:

• important updates

• status messages

• reminders or alerts relevant to App functionality

You can manage notification permissions in your device settings.

1.7 Device and Technical Information

We may automatically collect limited technical information such as:

• device model

• operating system version

• app version

• IP address

• crash logs and diagnostics

• connection status and usage logs

Apart from these we should to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

2. How We Use Information

We use collected information to:

• provide login and account access

• authenticate users

• enable barcode scanning and product image capture

• connect to Bluetooth printers and print receipts

• detect nearby devices

• obtain your current location when adding a new client

• improve app performance and stability

• send service-related notifications

• protect against unauthorized access, fraud, and misuse

• comply with legal obligations

3. Permissions Used by the App

The App may request the following Android permissions:

Internet permission

Used to connect to our servers and provide online services

Bluetooth

Used to discover and connect to Bluetooth devices such as thermal printers

Vibrate

Used to provide feedback and alerts

Location permission

Used to support nearby device discovery and get current location while adding a new client

Post Notifications permission

Used to send notifications

Use biometric permission

if enabled in the App, to support secure authentication using biometric features on your device

Read media images/Read media visual user selected permission

Used to access images or user-selected visual media

Background and foreground service

Our mobile app used for distribution of consumer goods from warehouse to shops. App is used by sales agents and delivery person. So supervizor or manager of distribution company needs to track their employees. For example, manager need to check if sales person have visited to specific shops which is assigned to him. For that purpose the app will detect his/her location every 2 minutes (can be changed by setting) and send data to managers. This is important for managers to make sure if their employees is visiting assigned shops.

The App may also declare optional device capabilities, such as telephony support, but these do not necessarily mean the App actively collects phone-related data.

4. Sharing of Information

We do not sell your personal information.

We may share information only in the following cases:

• with service providers or hosting providers that help us operate the App

• when required by law, regulation, court order, or legal process

• to protect our rights, users, systems, or property

• in connection with a merger, acquisition, or business transfer

Any third parties processing data on our behalf are expected to protect it appropriately.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain information only for as long as necessary to:

• provide the App and its features

• maintain account access

• comply with legal obligations

• resolve disputes

• enforce our agreements

When data is no longer needed, we will delete it or anonymize it where reasonably possible.

7. Your Choices and Rights

Depending on your location and applicable law, you may have rights to:

• access your personal information

• correct inaccurate information

• request deletion of your information

• object to or restrict certain processing

• withdraw permission-based access through device settings

You can also disable permissions such as camera, location, Bluetooth, media access, and notifications through your Android device settings, though some features of the App may stop working properly.

8. External Links and Third-Party Apps

The App may open external links such as:

• telephone links

• HTTPS websites

• third-party apps such as Telegram, if installed

We are not responsible for the privacy practices of third-party websites, services, or apps. Please review their privacy policies separately.

9. Children’s Privacy

The App is not intended for children under the age of 13, or under the minimum age required by local law. We do not knowingly collect personal information from children without appropriate legal basis or consent.

If you believe a child has provided personal information, please contact us so we can take appropriate action.

10. International Data Transfers

If you use the App from outside the country where our servers or providers are located, your information may be transferred to and processed in other countries where data protection laws may differ.

By using the App, you understand and agree to such transfers where permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted within the App, on our website, or otherwise made available to users. The updated policy becomes effective on the date shown above.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Company name: Sales Doctor
App name: ibox.io
Email: osuvonov@gmail.com
Website: https://ibox.io/